{"id":59,"date":"2016-04-21T06:40:25","date_gmt":"2016-04-21T05:40:25","guid":{"rendered":"https:\/\/test.redpipi.com\/?page_id=59"},"modified":"2026-01-28T12:06:56","modified_gmt":"2026-01-28T11:06:56","slug":"terms","status":"publish","type":"page","link":"https:\/\/redpipi.com\/sk\/terms\/","title":{"rendered":"Podmienky a pravidl\u00e1"},"content":{"rendered":"<h4 class=\"wp-block-heading\"><b>\u010cl\u00e1nok 1 Prev\u00e1dzkovate\u013e predajne <\/b>(\"Pred\u00e1vaj\u00faci\")<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Vladim\u00edr Koranda, s\u00eddlo Dru\u017estevn\u00e1 ochodza 1378\/21, 140 00, Praha, \u010cesk\u00e1 republika, komer\u010dn\u00e9 identifika\u010dn\u00e9 \u010d\u00edslo osoby I\u010cO: 66470161. <strong>Adresa kamenn\u00e9ho obchodu je<\/strong> <b>Svatoslavova 554\/1<\/b>,<strong> 140 00 Praha 4 Nusle, \u010cesk\u00e1 republika<\/strong>.<b> Kamenn\u00fd obchod je tie\u017e kontaktn\u00fdm miestom a miestom pre s\u0165a\u017enosti a vr\u00e1tenie tovaru.<\/b><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><b>\u010cl\u00e1nok 2 Ceny, poplatky, doprava, dodacia lehota, DPH, mo\u017enosti platby, EET, pr\u00edru\u010dky k produktom<br><\/b><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">I. Ceny za dopravu a pr\u00edplatok za doru\u010denie sa zobrazia na str\u00e1nke objedn\u00e1vky. Sta\u010d\u00ed prida\u0165 \u010doko\u013evek do ko\u0161\u00edka a prejs\u0165 k pokladni a <strong>vyberte krajinu doru\u010denia. <\/strong>Pri zad\u00e1van\u00ed objedn\u00e1vky dostanete v e-maile s potvrden\u00edm objedn\u00e1vky aj ceny za dopravu a pr\u00edplatok za doru\u010denie. V pr\u00edpade niektor\u00fdch kraj\u00edn akceptujeme len platbu vopred.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">II. Prepravu pre panny a pre \u0165a\u017e\u0161\u00ed tovar, pri ktorom to uv\u00e1dzame na str\u00e1nke produktu, je mo\u017en\u00e9 zvoli\u0165 len sp\u00f4sob prepravy ozna\u010den\u00fd ako \"Preprava sexu\u00e1lnych b\u00e1bik\". Ak tento sp\u00f4sob dopravy nie je pre va\u0161u krajinu dostupn\u00fd, \u0165a\u017e\u0161\u00ed n\u00e1klad tam \u0161tandardne nezasielame a cenu je potrebn\u00e9 dohodn\u00fa\u0165 individu\u00e1lne prostredn\u00edctvom e-mailu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">III. Pri bezhotovostnej platbe pred\u00e1vaj\u00faci v\u017edy plat\u00ed poplatky svojej banky a neplat\u00ed poplatky banky kupuj\u00faceho (najm\u00e4 pri zahrani\u010dn\u00fdch platb\u00e1ch). Telefonick\u00e1 linka Pred\u00e1vaj\u00faceho (resp. e-mail) nie je spoplatnen\u00e1 osobitn\u00fdm poplatkom; volaj\u00faci plat\u00ed cenu pod\u013ea cenn\u00edka svojho oper\u00e1tora za volania do \u010ceskej republiky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IV. Pri n\u00e1kupe tovaru do 110 K\u010d je mo\u017en\u00fd len odber v predajni alebo doprava len pri platbe vopred.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V. Kamenn\u00fd obchod prij\u00edma hotovos\u0165 v \u010desk\u00fdch korun\u00e1ch. Platba mimo predajne alebo v in\u00fdch men\u00e1ch je mo\u017en\u00e1 len pod\u013ea pokynov predajcu (vi\u010f. <a href=\"https:\/\/redpipi.com\/sk\/kontakt\/\">Kontakt<\/a>). Pri platb\u00e1ch v hotovosti v obchode plat\u00ed, \u017ee pod\u013ea z\u00e1kona o evidencii tr\u017eieb je pred\u00e1vaj\u00faci povinn\u00fd vyda\u0165 kupuj\u00facemu pokladni\u010dn\u00fd doklad. Z\u00e1rove\u0148 je pred\u00e1vaj\u00faci povinn\u00fd zaevidova\u0165 prijat\u00fa tr\u017ebu na da\u0148ovom \u00farade online; v pr\u00edpade technickej poruchy najnesk\u00f4r do 48 hod\u00edn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VI. Platba bankov\u00fdm prevodom a kreditnou kartou je mo\u017en\u00e1 v akejko\u013evek povolenej mene obchodu. Platba na dobierku a kartou je mo\u017en\u00e1 len v mene krajiny dodania.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VII. <a href=\"https:\/\/redpipi.com\/sk\/sex-toy-manual\/\">V\u0161eobecn\u00e9 pokyny na pou\u017e\u00edvanie erotick\u00fdch pom\u00f4cok<\/a> je odkaz pripojen\u00fd k potvrdzuj\u00facemu e-mailu ka\u017edej objedn\u00e1vky. Pokyny na obsluhu a pou\u017e\u00edvanie konkr\u00e9tnej pom\u00f4cky s\u00fa uveden\u00e9 na str\u00e1nke dan\u00e9ho v\u00fdrobku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VIII. Podmienky zliav, influencersk\u00fdch programov a ich ukon\u010denia s\u00fa definovan\u00e9 na str\u00e1nke <a href=\"https:\/\/redpipi.com\/sk\/faq\/\">FAQ<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><b>\u010cl\u00e1nok 3 Osobn\u00e9 \u00fadaje<\/b><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">I. \u00dadaje o z\u00e1kazn\u00edkoch a n\u00e1kupoch s\u00fa d\u00f4vern\u00e9 a chr\u00e1nen\u00e9 v s\u00falade s po\u017eiadavkami nariadenia E\u00da GDPR 679\/2016. Va\u0161e \u00fadaje sa pou\u017e\u00edvaj\u00fa len na spracovanie objedn\u00e1vky a odovzd\u00e1vaj\u00fa sa len vybran\u00e9mu dopravcovi. Po 2 mesiacoch od spracovania objedn\u00e1vky ich nen\u00e1vratne vyma\u017eeme. \u010eal\u0161ie povinn\u00e9 inform\u00e1cie o ochrane \u00fadajov n\u00e1jdete na str\u00e1nke <a href=\"https:\/\/redpipi.com\/sk\/privacy\/\">Ochrana osobn\u00fdch \u00fadajov<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">II. Z\u00e1kazn\u00edk ude\u013euje prev\u00e1dzkovate\u013eovi predajne n\u00e1sledn\u00fa pln\u00fa moc. Prev\u00e1dzkovate\u013e obchodu m\u00f4\u017ee v mene z\u00e1kazn\u00edka po\u017eiada\u0165 tretiu stranu o vymazanie osobn\u00fdch \u00fadajov z\u00e1kazn\u00edka, ktor\u00e9 prev\u00e1dzkovate\u013e obchodu odovzdal tretej strane, napr. dopravcovi (s v\u00fdnimkou \u00fadajov, ktor\u00e9 je tretia strana povinn\u00e1 uchov\u00e1va\u0165 pod\u013ea z\u00e1kona). Konkr\u00e9tne ide o e-mail, telef\u00f3n, adresu a kontaktn\u00e9 \u00fadaje z\u00e1kazn\u00edka s prev\u00e1dzkovate\u013eom obchodu v datab\u00e1ze 3. strany. T\u00e1to pln\u00e1 moc sl\u00fa\u017ei najm\u00e4 pre situ\u00e1ciu, ke\u010f sa 3. strana br\u00e1ni vymazaniu \u00fadajov z\u00e1kazn\u00edka na z\u00e1klade \u017eiadosti prev\u00e1dzkovate\u013ea obchodu.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><b>\u010cl\u00e1nok 4 Reklama\u010dn\u00fd poriadok a z\u00e1ruka na vady<br><\/b><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">I. Z\u00e1ruka na zak\u00fapen\u00fd tovar je <strong>2 roky.<\/strong> V pr\u00edpade vystaven\u00fdch predajn\u00fdch polo\u017eiek sa opis v\u00fdrobku m\u00f4\u017ee skr\u00e1ti\u0165 na rok. Na tovar zak\u00fapen\u00fd na firmu \u017eivnostn\u00edka je z\u00e1ruka 6 mesiacov (pri\u010dom do faktura\u010dn\u00fdch \u00fadajov sa dopln\u00ed I\u010cO alebo DI\u010c firmy). Na tovar s profesion\u00e1lnou z\u013eavou sa vz\u0165ahuje z\u00e1ruka a zodpovednos\u0165 za vady dan\u00e1 t\u00fdmto z\u013eavov\u00fdm programom (pozri <a href=\"https:\/\/redpipi.com\/sk\/faq\/\">FAQ<\/a>). Pred\u00e1vaj\u00faci zodpoved\u00e1 za zhodu tovaru so zmluvou a za vady tovaru po\u010das z\u00e1ru\u010dnej doby, s v\u00fdnimkou v\u00e1d, ktor\u00e9 vznikli v d\u00f4sledku pou\u017e\u00edvania a starostlivosti v rozpore s n\u00e1vodom alebo zjavne neprimeran\u00fdm sp\u00f4sobom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">II. <strong>Pred odoslan\u00edm<\/strong> je vhodn\u00e9 kontaktova\u0165 predajcu a poda\u0165 reklam\u00e1ciu, preto\u017ee reklam\u00e1cie sa niekedy daj\u00fa vyrie\u0161i\u0165 r\u00fdchlej\u0161ie jednoduch\u00fdm zaslan\u00edm ch\u00fdbaj\u00faceho alebo chybn\u00e9ho dielu predajcovi.\u00a0<strong>Kupuj\u00faci posiela tovar na reklam\u00e1ciu \u010cl\u00e1nok 8<\/strong> s popisom z\u00e1vad a kontaktnou adresou. Poskytnutie e-mailu alebo telef\u00f3nneho \u010d\u00edsla m\u00f4\u017ee v\u00fdrazne ur\u00fdchli\u0165 proces reklam\u00e1cie. Pri osobnom doru\u010den\u00ed pred\u00e1vaj\u00faci vystav\u00ed reklama\u010dn\u00fd protokol. Reklam\u00e1cie sa vybavuj\u00fa \u010do najr\u00fdchlej\u0161ie, inak do 30 dn\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">III. Ak sa vada ned\u00e1 odstr\u00e1ni\u0165, ak sa rovnak\u00e1 vada opakuje, m\u00f4\u017ee kupuj\u00faci okrem opravy po\u017eadova\u0165 v\u00fdmenu veci, odst\u00fapi\u0165 od zmluvy alebo po\u017eadova\u0165 primeran\u00fa z\u013eavu. Pri v\u00fdmene veci alebo s\u00fa\u010dasti za\u010d\u00edna plyn\u00fa\u0165 cel\u00e1 z\u00e1ru\u010dn\u00e1 doba veci alebo s\u00fa\u010dasti od za\u010diatku. V pr\u00edpade opr\u00e1vnenej reklam\u00e1cie uhrad\u00edme aj primeran\u00e9 n\u00e1klady na prepravu veci na reklam\u00e1ciu a z reklam\u00e1cie (po\u0161tovn\u00e9).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IV. Pri neopr\u00e1vnenej reklam\u00e1cii n\u00e1klady na vr\u00e1tenie tovaru nesie spotrebite\u013e iba v rozsahu n\u00e1kladov na vr\u00e1tenie do miesta sp\u00e4tnej adresy pre krajinu, do ktorej bola z\u00e1sielka p\u00f4vodne doru\u010den\u00e1 (pozri \u010falej). N\u00e1klady na znovu zaslanie tovaru pri neopr\u00e1vnenej reklam\u00e1cii nesie spotrebite\u013e pod\u013ea cenn\u00edka dopravn\u00e9ho pred\u00e1vaj\u00faceho. Kupuj\u00faci uhrad\u00ed n\u00e1klady vzniknut\u00e9 z vr\u00e1tenia a znovu zaslania neopr\u00e1vnene reklamn\u00e9ho tovaru vopred na \u00fa\u010det pred\u00e1vaj\u00faceho do 3 mesiacov od upovedomenia o zamietnut\u00ed reklam\u00e1cie. Inak sa m\u00e1 za to, \u017ee kupuj\u00faci vec opustil, a vec je vzh\u013eadom na svoju povahu z hygienick\u00fdch d\u00f4vodov ako op\u00e4tovne nepredajn\u00e1 vyhoden\u00e1, iba\u017ee ide o celokov\u00fa vec, ktorou mo\u017eno sterilizova\u0165 \u010di pr\u00edstroj, ktor\u00fd sa nezav\u00e1dza.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><b>\u010cl\u00e1nok 5 Zmluvy na dia\u013eku (n\u00e1kup online)<\/b><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">I. Spotrebite\u013e je fyzick\u00e1 osoba, ktor\u00e1 do objedn\u00e1vky alebo faktura\u010dn\u00fdch \u00fadajov nepridala n\u00e1zov svojej spolo\u010dnosti alebo I\u010cO.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">II. <strong>Elektronick\u00e1 objedn\u00e1vka:<\/strong> tla\u010didlo prida\u0165 do ko\u0161\u00edka, v\u00fdber sp\u00f4sobu doru\u010denia a platby, tla\u010didlo objedna\u0165. Telefonick\u00e9 objedn\u00e1vky neprij\u00edmame.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">III. Zmluva na tovar dostupn\u00fd na sklade je uzavret\u00e1 po potvrden\u00ed prijatia va\u0161ej objedn\u00e1vky na\u0161\u00edm syst\u00e9mom. Pri objedn\u00e1vkach nad 300 EUR na dobierku m\u00f4\u017ee pred\u00e1vaj\u00faci po\u017eadova\u0165 z\u00e1lohu do 3 dn\u00ed. V tomto pr\u00edpade je zmluva uzavret\u00e1 a\u017e po prijat\u00ed z\u00e1lohy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IV. Zmluva na panny sa uzatv\u00e1ra zaplaten\u00edm aspo\u0148 polovice k\u00fapnej ceny vopred a e-mailov\u00fdm potvrden\u00edm jednotliv\u00fdch \u0161pecifik\u00e1ci\u00ed panny kupuj\u00facim.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V. V pr\u00edpade ostatn\u00e9ho neskladov\u00e9ho tovaru sa zmluva uzatv\u00e1ra potvrden\u00edm kupuj\u00faceho po obdr\u017ean\u00ed inform\u00e1cie o dostupnosti, v pr\u00edpade po\u017eadovanej z\u00e1lohy len zaplaten\u00edm z\u00e1lohy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VI. Spotrebite\u013e m\u00f4\u017ee bezplatne zru\u0161i\u0165 (telefonicky alebo e-mailom) objedn\u00e1vku zmluvy uzavretej na dia\u013eku, k\u00fdm pred\u00e1vaj\u00faci neozn\u00e1mi dopravcovi \u00fadaje o odoslan\u00ed, s v\u00fdnimkou tovaru vyroben\u00e9ho na \u017eiados\u0165 z\u00e1kazn\u00edka (napr. sexu\u00e1lna b\u00e1bika).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VII. Pri prevzat\u00ed tovaru od dopravcu kupuj\u00faci skontroluje neporu\u0161enos\u0165 obalu. V pr\u00edpade po\u0161kodenia obalu alebo podozrenia na neopr\u00e1vnen\u00e9 otvorenie objedn\u00e1vky m\u00f4\u017ee kupuj\u00faci odmietnu\u0165 prevzia\u0165 objedn\u00e1vku alebo najprv sp\u00edsa\u0165 z\u00e1znam o po\u0161koden\u00ed a n\u00e1sledne z\u00e1sielku otvori\u0165 a skontrolova\u0165 spolu s dopravcom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VIII. Ak z\u00e1kazn\u00edk v kamennom obchode dr\u017e\u00ed v ruke tovar z objedn\u00e1vky, ktor\u00e1 e\u0161te nebola dokon\u010den\u00e1, a tovar si medzit\u00fdm zak\u00fapi z\u00e1kazn\u00edk na internete, <strong>Priorita<\/strong> m\u00e1 online z\u00e1kazn\u00edk (leg\u00e1lne zadal objedn\u00e1vku sk\u00f4r). V pr\u00edpade tovaru, pri ktorom je k\u00fapna zmluva podmienen\u00e1 zlo\u017een\u00edm z\u00e1lohy alebo mo\u017enos\u0165ou o \u0148u po\u017eiada\u0165, to plat\u00ed a\u017e v okamihu prip\u00edsania riadnej z\u00e1lohy na n\u00e1\u0161 \u00fa\u010det.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IX. Pred\u00e1vaj\u00faci m\u00f4\u017ee bezodkladne zru\u0161i\u0165 rezerv\u00e1ciu alebo odst\u00fapi\u0165 od zmluvy e-mailom, ak z\u00e1loha alebo cena tovaru nie je uhraden\u00e1 vopred po uplynut\u00ed mo\u017enosti elektronickej platby. <strong>24 hod\u00edn<\/strong> po\u010d\u00edtan\u00e9 len v pracovn\u00fdch d\u0148och <strong>pri objedn\u00e1vke z \u010ceskej republiky<\/strong> alebo po uplynut\u00ed<strong> 48 hod\u00edn<\/strong> po\u010d\u00edtan\u00e9 len v pracovn\u00fdch d\u0148och <strong>pri objedn\u00e1van\u00ed z Eur\u00f3py.<\/strong> Pred\u00e1vaj\u00faci m\u00f4\u017ee odmietnu\u0165 objedn\u00e1vku z problematickej IP adresy alebo s nepravdiv\u00fdmi alebo nepravdepodobn\u00fdmi faktura\u010dn\u00fdmi a kontaktn\u00fdmi \u00fadajmi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">X. Pred\u00e1vaj\u00faci m\u00f4\u017ee odmietnu\u0165 objedn\u00e1vku alebo odst\u00fapi\u0165 od zmluvy bezodkladne e-mailom v pr\u00edpade kr\u00e1de\u017ee, znehodnotenia alebo vady tovaru a v pr\u00edpade tovaru na objedn\u00e1vku v pr\u00edpade zlyhania dod\u00e1vate\u013ea alebo dopravcu a bezodkladne informuje kupuj\u00faceho o d\u00f4vode a bezodkladne vr\u00e1ti prijat\u00e9 finan\u010dn\u00e9 prostriedky. \u010ealej z d\u00f4vodu zjavnej chyby v cene v objedn\u00e1vkach alebo men\u00e1ch alebo po\u010dte kusov za dan\u00fa cenu a chyby skladu, kedy tovar fyzicky nem\u00e1me.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">XI. Pri preberan\u00ed predplaten\u00e9ho tovaru z predajne m\u00f4\u017ee by\u0165 preberaj\u00faca osoba po\u017eiadan\u00e1 o predlo\u017eenie dokladu toto\u017enosti alebo o in\u00e9 preuk\u00e1zanie svojho postavenia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">XII. Pred\u00e1vaj\u00faci m\u00f4\u017ee po\u017eadova\u0165 platbu vopred:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a) pre tovar dostupn\u00fd len na objedn\u00e1vku.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">b) ak si z\u00e1kazn\u00edk nevyzdvihol predch\u00e1dzaj\u00facu objedn\u00e1vku pri doru\u010den\u00ed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><b>\u010cl\u00e1nok 6 Odst\u00fapenie spotrebite\u013ea od zmluvy uzavretej na dia\u013eku<\/b><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">I. Spotrebite\u013e m\u00f4\u017ee od k\u00fapy odst\u00fapi\u0165 bez udania d\u00f4vodu za t\u00fdchto podmienok. Odst\u00fapenie od zmluvy \u00fa\u010dinn\u00e9 odo d\u0148a odoslania tovaru mo\u017eno uplatni\u0165 v lehote 14 dn\u00ed, ktor\u00e1 za\u010d\u00edna plyn\u00fa\u0165 odo d\u0148a nasleduj\u00faceho po dni doru\u010denia tovaru, a to prostredn\u00edctvom ni\u017e\u0161ie uveden\u00e9ho formul\u00e1ra alebo podobn\u00e9ho zrozumite\u013en\u00e9ho p\u00edsomn\u00e9ho ozn\u00e1menia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">II. S v\u00fdnimkou celokovov\u00fdch predmetov bez dut\u00edn, odevov, p\u00fat mimo oblasti pohlavn\u00fdch org\u00e1nov a pom\u00f4cok, ktor\u00e9 sa nezav\u00e1dzaj\u00fa, nemo\u017eno takto odst\u00fapi\u0165 od zmluvy po pou\u017eit\u00ed tovaru alebo po otvoren\u00ed hygienick\u00e9ho obalu alebo plomby, ani od zmluvy o k\u00fape tovaru, ktor\u00fd nemo\u017eno z hygienick\u00fdch d\u00f4vodov vr\u00e1ti\u0165. Ide najm\u00e4 o tovar ur\u010den\u00fd na kontakt s vn\u00fatorn\u00fdmi int\u00edmnymi \u010das\u0165ami tela, napr. vibr\u00e1tory, dild\u00e1, gagy (roub\u00edky), panny, otvoren\u00e9 g\u00e9ly, nohavi\u010dky, p\u00e1sy cudnosti). Tie\u017e BDSM tovar, ktor\u00fd pri pou\u017eit\u00ed zachyt\u00e1va \u013eudsk\u00e9 tkanivo (palice, bi\u010de), latex. V pr\u00edpade tohto tovaru sa hygienick\u00fdm obalom rozumie ak\u00fdko\u013evek obal alebo plomba, ktor\u00e1 sa mus\u00ed nen\u00e1vratne poru\u0161i\u0165, aby sa k tovaru dalo dosta\u0165 (zvy\u010dajne zv\u00e1ran\u00e9, zalepen\u00e9 alebo zape\u010daten\u00e9 plastov\u00e9 alebo krabicov\u00e9 obaly).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">III. Bez oh\u013eadu na poru\u0161enie hygienick\u00e9ho obalu nemo\u017eno takto v\u00f4bec odst\u00fapi\u0165 od k\u00fapy tovaru vyroben\u00e9ho na z\u00e1kazku \u010di neskladov\u00e9ho tovaru ozna\u010den\u00e9ho slovami \u201cna objedn\u00e1vku\u201d. Ide o \u0165a\u017eko predajn\u00fd a spravidla nedoporu\u010dovan\u00fd tovar, ktor\u00fd by pred\u00e1vaj\u00faci predal so stratou. Spotrebite\u013e si je vedom\u00fd, \u017ee tovar je prakticky predajn\u00fd iba priamo jemu a s\u00fahlas\u00ed s dojednan\u00edm, \u017ee tovar v tomto pr\u00edpade nemo\u017eno bezd\u00f4vodne vr\u00e1ti\u0165. Spotrebite\u013e t\u00fato dohodu nevn\u00edma vo svoj neprospech, lebo inak by tovar v\u00f4bec nemohl by\u0165 objednan\u00fd a dodan\u00fd. U vec\u00ed, ktor\u00e9 si mo\u017eno po\u017ei\u010da\u0165 (napr. \u0161ukac\u00ed stroj odpo\u010d\u00edtame po\u017ei\u010dovn\u00e9 pod\u013ea po\u010dtu dn\u00ed od doru\u010denia do odoslania sp\u00e4\u0165 k n\u00e1m).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IV. Tovar nesmie vykazova\u0165 zn\u00e1mky po\u0161kodenia alebo opotrebovania. Ak obal alebo pr\u00edslu\u0161enstvo ch\u00fdba alebo je po\u0161koden\u00e9 viac, ako je primerane potrebn\u00e9 na \u0161etrn\u00e9 otvorenie, m\u00f4\u017ee pred\u00e1vaj\u00faci primerane zn\u00ed\u017ei\u0165 vr\u00e1ten\u00fa sumu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V. Tovar mus\u00ed by\u0165 odoslan\u00fd alebo doru\u010den\u00fd do 14 dn\u00ed od odoslania odst\u00fapenia od zmluvy, inak sa m\u00e1 za to, \u017ee kupuj\u00faci odst\u00fapil od zmluvy. Ak tovar zasielate oddelene od odst\u00fapenia od zmluvy, ozna\u010dte ho svoj\u00edm menom alebo \u010d\u00edslom predajn\u00e9ho dokladu alebo jeho k\u00f3piou. Tovar zaslan\u00fd na dobierku nebude akceptovan\u00fd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VI. Spotrebite\u013e m\u00e1 n\u00e1rok na vr\u00e1tenie ceny tovaru sp\u00f4sobom, ak\u00fdm bol uhraden\u00fd, a to do 10 dn\u00ed od vr\u00e1tenia tovaru, ktor\u00fd je mo\u017en\u00e9 vr\u00e1ti\u0165 (pozri ods. 6. II. \u2013 IV. vy\u0161\u0161ie). Pri vr\u00e1ten\u00ed pe\u0148az\u00ed za\u0161leme email potvrdenie o refund\u00e1cii pe\u0148az\u00ed a opraven\u00fa fakt\u00faru.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VII. Spotrebite\u013e v pr\u00edpade odst\u00fapenia pri odst\u00fapen\u00ed bez v\u00e1d tovaru do 14 dn\u00ed zn\u00e1\u0161a n\u00e1klady na dodanie pri k\u00fape vr\u00e1tane pr\u00edpadn\u00e9ho poplatku za dobierku (tj nevraciame po\u0161tovn\u00e9) a n\u00e1klady na vr\u00e1tenie tovaru. Ak vr\u00e1ti spotrebite\u013e takto tovar prostredn\u00edctvom Packeta (Zasielkov\u0148a) \u010di sp\u00e4tn\u00fdch adries \u010falej v \u010dl. 8 (doprava predplaten\u00e1 pred\u00e1vaj\u00facim), bud\u00fa n\u00e1klady na vr\u00e1tenie z \u010dini\u0165 iba 4 Eura (100 CZK).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VIII. Po prijat\u00ed a vr\u00e1ten\u00ed platby zaplat\u00edte len pr\u00edpadn\u00fd poplatok za transakciu na va\u0161om \u00fa\u010dte. Ak Spotrebite\u013e zaplat\u00ed v hotovosti na dobierku a neposkytne bankov\u00fd \u00fa\u010det na vr\u00e1tenie platby, zn\u00e1\u0161a Spotrebite\u013e n\u00e1klady spojen\u00e9 s vr\u00e1ten\u00edm tejto platby pod\u013ea cenn\u00edka poskytovate\u013ea slu\u017eieb doru\u010duj\u00facich hotovos\u0165 (\u010cesk\u00e1 po\u0161ta pre \u010cesk\u00fa republiku, pre ostatn\u00e9 krajiny westernunion.com).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IX. Ak nie s\u00fa splnen\u00e9 podmienky na odst\u00fapenie od zmluvy, pred\u00e1vaj\u00faci o tom informuje kupuj\u00faceho. Tovar je mo\u017en\u00e9 vyzdvihn\u00fa\u0165 v predajni alebo zasla\u0165 po zaplaten\u00ed po\u0161tovn\u00e9ho kupuj\u00facim do 3 mesiacov od ozn\u00e1menia. Nesk\u00f4r sa m\u00e1 za to, \u017ee majite\u013e od veci upustil a vec sa z hygienick\u00fdch d\u00f4vodov vyrad\u00ed ako nepredajn\u00e1 vzh\u013eadom na jej povahu.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><b>\u010cl\u00e1nok 7 Vzorov\u00fd formul\u00e1r na odst\u00fapenie spotrebite\u013ea od zmluvy uzavretej na dia\u013eku<\/b><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sta\u010d\u00ed len k vr\u00e1ten\u00e9mu tovaru prilo\u017ei\u0165 papier s \u010d\u00edslom objedn\u00e1vky, mail, telef\u00f3n a ozna\u010denie b\u00e1nk \u00fa\u010dtu vo form\u00e1te ni\u017e\u0161ie (nie je potrebn\u00e9 pri platbe kartou alebo Google alebo Apple Pay). Vzorov\u00fd formul\u00e1r ni\u017e\u0161ie nie je potrebn\u00e9 a m\u00e1me ho len pre naplnen\u00e9 po\u017eiadavke z\u00e1kona.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u010cas\u0165 I - Adresa predajne pod\u013ea krajiny bydliska z\u00e1kazn\u00edka<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Adresu pre zaslanie vr\u00e1ten\u00e9ho tovaru n\u00e1jdete v nasleduj\u00facom \u010dl\u00e1nku 8<\/b> (alebo je mo\u017en\u00e9 pou\u017ei\u0165 aj adresu na\u0161ej <a href=\"https:\/\/redpipi.com\/sk\/kontakt\/\" data-type=\"page\" data-id=\"66\">predajne<\/a>).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u010cas\u0165 II - \u00dadaje kupuj\u00faceho (z\u00e1kazn\u00edka)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meno a priezvisko: Adresa:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E-mail:<b> <\/b>                                           Telef\u00f3n:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IBAN: <i>... ... ... ... ... ... <\/i>SWIFT k\u00f3d: ... ... Meno a priezvisko majite\u013ea \u00fa\u010dtu: .... .... ... (pre \u010cesk\u00fa republiku sta\u010d\u00ed \u010d\u00edslo \u00fa\u010dtu a k\u00f3d banky)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u010cas\u0165 III - Akt odst\u00fapenia od zmluvy<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><u>Odst\u00fapenie od zmluvy na dia\u013eku do 14 dn\u00ed<\/u><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Na str\u00e1nke ..... som obdr\u017eal tovar na z\u00e1klade objedn\u00e1vky \u010d\u00edslo: ..... : <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00fdmto odstupujem od zmluvy (nehodiace sa pre\u010diarknite) a) v s\u00favislosti so v\u0161etk\u00fdmi tovarmi b) len v s\u00favislosti s t\u00fdmito tovarmi:...... ........ ........<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><i><br><\/i><\/b>V<i> (miesto) <b> ...<\/b> <b> ...<\/b> <b> ...<\/b> <b> ...<\/b>na str\u00e1nke .<b> ...<\/b> <b> ...<\/b> <b> ...<\/b> <b> ...<\/b>                        Podpis ......................<br><\/i><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u010cl. 8 Adresy pred\u00e1vaj\u00faceho pre vr\u00e1tenie tovaru a reklam\u00e1cie pod\u013ea krajiny kupuj\u00faceho (krajina z\u00e1kazn\u00edka)<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>I. Krajiny, v ktor\u00fdch Packeta.com priamo p\u00f4sob\u00ed<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u010cesk\u00e1 republika, Ma\u010farsko, Rumunsko, Slovensko:<\/strong> zabalte bal\u00edk a odovzdajte ho v ktorejko\u013evek pobo\u010dke Packet. Po nahl\u00e1sen\u00ed k\u00f3du <strong>91662110<\/strong> Vytla\u010dia a nalepia na v\u00e1\u0161 bal\u00edk \u0161t\u00edtok a doru\u010dia n\u00e1m ho.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>II. Krajiny so spiato\u010dnou adresou v krajine z\u00e1kazn\u00edka <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Spiato\u010dn\u00e1 adresa pre ka\u017ed\u00fa krajinu obsahuje zbern\u00e9 miesto pred\u00e1vaj\u00faceho v krajine kupuj\u00faceho a identifika\u010dn\u00fd k\u00f3d pred\u00e1vaj\u00faceho. <strong><strong>91662110<\/strong><\/strong>pod\u013ea ktor\u00e9ho dopravca po\u0161le z\u00e1sielku priamo n\u00e1m (pred\u00e1vaj\u00facemu).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sp\u00e4tn\u00e1 adresa pre <strong>Nemecko<\/strong>: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bal\u00ed\u010dek, <strong><strong>91662110<\/strong><\/strong>, Schlo\u00dfplatz 2 086 48 Bad Brambach<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sp\u00e4tn\u00e1 adresa pre <strong>Po\u013esko<\/strong>: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bal\u00ed\u010dek, <strong><strong>91662110<\/strong><\/strong>, Panattoni Park Bielsko-Bia\u0142a ul. Ksi\u0119dza J\u00f3zefa Londzina 106, 43-382 Bielsko-Bia\u0142a<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sp\u00e4tn\u00e1 adresa pre <strong>Rak\u00fasko<\/strong>: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bal\u00ed\u010dek, <strong><strong>91662110<\/strong><\/strong>, Postfach 3, Litschauer Stra\u00dfe 7, 3860 Heidenreichstein<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>III. Kupuj\u00faci z in\u00fdch kraj\u00edn<\/strong> zasla\u0165 priamo na adresu Extasica s.r.o., Svatoslavova 1, 140 00, Praha 4, \u010cesk\u00e1 republika<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><b>\u010cl\u00e1nok 9 Dopl\u0148uj\u00face ustanovenia<\/b><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">I. Pr\u00e1vne vz\u0165ahy vypl\u00fdvaj\u00face z k\u00fapnej zmluvy a \u010fal\u0161ie pr\u00edpadn\u00e9 pr\u00e1vne vz\u0165ahy medzi prev\u00e1dzkovate\u013eom obchodu a kupuj\u00facim alebo z\u00e1kazn\u00edkom sa riadia t\u00fdmito obchodn\u00fdmi podmienkami, vo veciach neupraven\u00fdch t\u00fdmito obchodn\u00fdmi podmienkami \u010desk\u00fdm pr\u00e1vom a predpismi E\u00da.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">II. Na s\u00fadne rie\u0161enie sporov z k\u00fapnej zmluvy a \u010fal\u0161\u00edch pr\u00edpadn\u00fdch pr\u00e1vnych vz\u0165ahov medzi prev\u00e1dzkovate\u013eom obchodu a kupuj\u00facim alebo z\u00e1kazn\u00edkom je pr\u00edslu\u0161n\u00fd Obvodn\u00fd s\u00fad pre Prahu 4 alebo Mestsk\u00fd s\u00fad v Prahe v \u010ceskej republike.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">III. Na mimos\u00fadne rie\u0161enie spotrebite\u013esk\u00fdch sporov je pr\u00edslu\u0161n\u00fd na \u00farovni:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E\u00da\u00a0<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home.chooseLanguage\">Port\u00e1l E\u00da pre rie\u0161enie spotrebite\u013esk\u00fdch sporov<\/a> t. j. pre v\u0161etky krajiny E\u00da bez oh\u013eadu na to, kde sa nach\u00e1dza obchod a kde \u017eije spotrebite\u013e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">a vo v\u00e4\u010d\u0161ine kraj\u00edn alternat\u00edvne na n\u00e1rodnej \u00farovni.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u010cesk\u00e1 republika <a href=\"http:\/\/www.coi.cz\">\u010cesk\u00e1 obchodn\u00e1 in\u0161pekcia<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Belgicko <a href=\"https:\/\/mediationconsommateur.be\/fr\">Service de M\u00e9diation pour le Consommateur<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e1nsko <a href=\"https:\/\/www.forbrug.dk\/\">Konkurrence- og Forbrugerstyrelsen<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00ednsko <a href=\"https:\/\/www.kuluttajariita.fi\/fi\/\">Kuluttajariitalautakunta<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taliansko <a href=\"https:\/\/www.camera-arbitrale.it\/it\/index.php\">Camera Arbitrale di Milano<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ma\u010farsko <a href=\"https:\/\/bekeltet.bkik.hu\/\">Budapesti B\u00e9k\u00e9ltet\u0151 Test\u00fclet el\u00e9rhet\u0151s\u00e9ge<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nemecko <a href=\"https:\/\/www.verbraucher-schlichter.de\/\">Allgemeine Verbraucherschlichtungsstelle<\/a> alebo <a href=\"https:\/\/www.online-schlichter.de\">Online-Schlichter<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Po\u013esko <a href=\"https:\/\/www.uokik.gov.pl\/pozasadowe_rozwiazywanie_sporow_konsumenckich.php\">Predseda \u00daradu pre hospod\u00e1rsku s\u00fa\u0165a\u017e a ochranu spotrebite\u013ea<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rak\u00fasko <a href=\"https:\/\/www.verbraucherschlichtung.at\">Schlichtung f\u00fcr Verbrauchergesch\u00e4fte<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Slovensko <a href=\"https:\/\/www.soi.sk\/sk\/alternativne-riesenie-spotrebitelskych-sporov.soi\">Slovensk\u00e1 obchodn\u00e1 in\u0161pekcia<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0160panielsko <a href=\"https:\/\/www.madrid.es\/portales\/munimadrid\/es\/Inicio\/Actividad-economica-y-hacienda\/Consumo\/Agencia-Espanola-de-Consumo-AECOSAN-\/?vgnextfmt=default&vgnextoid=7270e49b16f18410VgnVCM1000000b205a0aRCRD&vgnextchannel=920b6d5ef88fe410VgnVCM1000000b205a0aRCRD\">Agencia Espa\u00f1ola de Consumo<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0160v\u00e9dsko <a href=\"https:\/\/www.arn.se\/\">Allm\u00e4nna reklamationsn\u00e4mnden (ARN)<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">III. K\u00fapna zmluva sa riadi pr\u00e1vom \u010ceskej republiky.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IV. Ak s\u00fa podmienky nezrozumite\u013en\u00e9, nespravodliv\u00e9 alebo nespr\u00e1vne, budeme v\u00e1m v\u010fa\u010dn\u00ed za va\u0161u sp\u00e4tn\u00fa v\u00e4zbu. Na v\u00e1\u0161 podnet podmienky oprav\u00edme alebo lep\u0161ie vysvetl\u00edme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">24.6. 2016, posledn\u00e1 aktualiz\u00e1cia 23.1.2026<\/p>","protected":false},"excerpt":{"rendered":"<p>\u010cl. 1 Prev\u00e1dzkovate\u013e obchodu (\u201epred\u00e1vaj\u00faci\u201c) Vladim\u00edr Koranda, s\u00eddlo Dru\u017estevn\u00ed ochoz 1378\/21, 140 00, Praha, \u010cesk\u00e1 republika, komer\u010dn\u00e9 identifika\u010dn\u00e9 \u010d\u00edslo osoby I\u010cO: 66470161. Adresa kamennej predajne je Svatoslavova 554\/1, 140 00 Praha. Kamenn\u00e1 predaj\u0148a je tie\u017e kontaktn\u00fdm miestom a miestom na reklam\u00e1cie a vr\u00e1tenie tovaru. \u010cl. 2 Ceny, poplatky, Doprava, \u010das doru\u010denia,<\/p>\n<div class=\"klb-readmore entry-button\"><a class=\"btn btn-primary link\" href=\"https:\/\/redpipi.com\/sk\/terms\/\">\u010c\u00edtajte viac <i class=\"klbth-icon-right-arrow\"><\/i><\/a><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-59","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/redpipi.com\/sk\/wp-json\/wp\/v2\/pages\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redpipi.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/redpipi.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/redpipi.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/redpipi.com\/sk\/wp-json\/wp\/v2\/comments?post=59"}],"version-history":[{"count":1,"href":"https:\/\/redpipi.com\/sk\/wp-json\/wp\/v2\/pages\/59\/revisions"}],"predecessor-version":[{"id":149912,"href":"https:\/\/redpipi.com\/sk\/wp-json\/wp\/v2\/pages\/59\/revisions\/149912"}],"wp:attachment":[{"href":"https:\/\/redpipi.com\/sk\/wp-json\/wp\/v2\/media?parent=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}